FAQ's

1. How do I know if auto glass damage can be repaired

At VisionGuard Auto Glass, we inspect the size, location, and age of the damage and only repair when it meets industry criteria. Cracks under three inches and chips smaller than three eighths of an inch are often repairable. Longer or internal layer cracks usually require replacement.

2. How does the car glass repair process work

We protect your vehicle, clean the area, remove trapped air, inject a high quality resin, cure it with UV light, then polish and clean.

3. Can you guarantee the chip or crack will be invisible after repair

Repair restores strength and stops spread, but a faint blemish may remain where the impact occurred.

4. Can you guarantee a repairable chip or crack will not grow during the repair

There is a small risk an existing crack expands during the attempt. If the repair succeeds, we guarantee the damage is stopped from that point forward.

5. How long does a new auto windshield take to cure

Many vehicles are safe to drive in about an hour. Your technician will confirm your exact safe drive time.

6. What is auto glass repair

A specialized process that fills chips and cracks, including micro fractures, with resin to prevent spread.

7. How long does a windshield repair take

Most repairs are completed in about an hour.

8. Can you repair windshield scratches

Yes. Light surface marks can often be polished. Deeper scratches may be filled to reduce visibility and prevent worsening.

9. How much does it cost to repair a scratch on a windshield

Typical scratch repair ranges from about sixty to one hundred dollars. Pricing varies by severity and vehicle.

10. Can you still see a windshield chip after repair

A slight mark may remain where the damage was even after a successful repair.

11. What glass problems do you fix

Cracks, chips, scratches, seal leaks, obscured vision, pitting, wiper burn, and hazing. If a windshield cannot be safely repaired, we can often replace it the same day.

12. How do chips or cracks affect safety and how do you address them

Cracks spread over time and faster in extreme temperatures which weakens structural integrity. We repair when appropriate or replace, and we can come to you with mobile service.

13. Why is repair often more convenient and cost effective than replacement

Repair is faster with fewer materials and lower labor which usually reduces cost compared to full replacement.

1. How soon can I drive after the windshield is replaced

We use fast curing urethanes. Many vehicles are safe to drive in about an hour. Your technician will confirm the exact time.

2. How long should I keep the tape on a new windshield

Keep retention tape in place for about twenty four hours.

3. Can my new windshield get wet

Yes. Rain will not harm a proper installation. Wait one day before a high pressure wash.

4. How long will a replacement take

Most windshields, side glass, and rear glass are completed in about an hour.

5. How much does it cost to fix a crack in a windshield

Small crack repairs commonly range from about sixty to one hundred fifty dollars depending on size, location, and age. Get a free estimate for exact pricing.

6. How do you make the process simple after a break in or accident

We offer convenient mobile service at no extra charge and coordinate the details to get you back on the road quickly.

1. How do I know if my windshield is installed properly

A correct install should reduce wind noise and seal out the elements. Warning signs include water leaks, whistling at speed, wavy distortion in sunlight, glass not flush with the frame, rattles over bumps, or old adhesive left behind. VisionGuard Auto Glass guarantees proper installation the first time.

2. How much does it cost to install a windshield

Pricing varies by year, make, model, and features. Contact us for an exact quote for your vehicle.

1. Will a windshield shatter if cracked

Yes, but laminated safety glass breaks into tiny pieces and usually stays in place because of the inner layer and modern urethanes. Even small cracks can spread with temperature changes, so repair or replacement is recommended.

2. Will a windshield crack spread

Cracks often start small and lengthen with heat, cold, water, and dirt. Temporary measures may slow spread, but larger damage usually requires replacement.

3. How dangerous is a crack

Cracked glass reduces structural integrity, can disrupt proper airbag deployment, and increases injury risk in collisions and rollovers. Prompt service keeps you safer.

4. Is it illegal to drive with a cracked windshield

Tickets can be issued when damage impairs vision or safety. Laws vary by state and officers use discretion based on severity and location of the damage.

5. How much does a new back windshield cost

Rear glass pricing depends on vehicle and features. Contact VisionGuard Auto Glass for an accurate quote.

6. Can you repair any type of auto glass damage

Many issues can be repaired. When damage exceeds safe thresholds, we recommend replacement.

1. Does insurance cover cracked windshields

Comprehensive coverage typically includes auto glass repair and windshield replacement when the loss meets policy terms.

2. Does car insurance cover windshield replacement

Yes under comprehensive. Deductibles vary and some policies offer zero deductible glass. We can help you check benefits.

3. Are windshield scratches covered

Policies differ. Many comprehensive plans cover repair. Confirm details with your provider.

4. Is rear window glass covered

Rear glass repair and replacement are commonly covered under comprehensive insurance.

5. Should I contact insurance before service

You can, but it is not required. VisionGuard Auto Glass works directly with your insurer to streamline the process.

6. Which insurance companies do you work with

We work with all major insurers for customers with comprehensive coverage.

1. Where are you located and do you service my area

We proudly serve a growing list of locations. Check our Locations page or contact us to confirm availability in your city.

2. Do you offer mobile auto glass service

Yes. VisionGuard Auto Glass provides convenient mobile service at no additional charge.

3. How long have you been in business

Our team brings many years of experience serving modern vehicles, including advanced driver assistance systems.

4. Are your technicians certified

Yes. Our technicians are trained and certified to service vehicles with and without ADAS features.

5. Are your services guaranteed

We stand behind our work with a lifetime no leak workmanship warranty for as long as you own the vehicle.

6. What is included in the lifetime warranty

Coverage includes defects in glass, ADAS calibration related workmanship on windshield replacements, and installation labor. If an issue arises due to our work, we will make it right.